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Our Newsletter


Privacy Policy

We may obtain personal information about you from different sources. We may collect the relevant information you provide on our website, our social media platforms, social media networks, mobile apps or any of our activities. When you browse our website, social media platform or mobile application, we will also use technology, such as "Cookies", (Web Server Logs) and (Web Beacons), to collect relevant information through automatic means.

Information provided by you
You can provide us with personal information in different ways.  The personal information you may provide to us includes:

Contact information (such as name, postal address, email address, and mobile or other phone numbers

  • gender
  • Age and birthday· Username and password
  • Payment information (such as your credit or debit card number, expiration date, shipping address and billing address)
  • Purchase History· Product preferences
  • Contact information of friends or other people whom you instruct us to contact
  • Content provided by you (such as pictures, videos, comments, articles and opinions)

The relevant information (such as name, profile picture, preferences, location, friend list and social media network or application registration page provided by you through our social media platforms, web pages, mobile apps or any of our social media networks) Other information provided, or through the geographic location information provided when using the mobile app).

We will only obtain this personal information if you voluntarily. If you choose not to provide your personal information, in many cases, we may not be able to provide you with certain services and promotions.

How we use the information

We may use the information you provide to:

  • Send you promotional materials or other communications
  • Provide you with information and services
  • Contact you to follow up or confirm your order, delivery, etc.
  • To process your payment or transaction
  • Create and manage your online account
  • Assist your product selection and replenishment
  • Respond to your questions
  • Display relevant advertisements on our website and other websites that match your interests and website history
  • Communicate with you about our special events, contests, sweepstakes, programs, surveys and other offers and manage your participation in special events, contests, sweepstakes, shows, surveys and other offers
  • Operate and communicate with you about our social networks
  • Operate, evaluate and improve our business (including developing new products and services; enhancing and improving our services; managing our communications; analyzing our products; performing data analysis; performing accounting, auditing and other internal work)
  • Comply with applicable legal requirements, relevant industry standards and our policies

We may also use the information for the purposes specified in the notice provided when the information was collected.

 

The personal information you provide will be used for direct marketing and promotional purposes related to our products/services. We will only use these personal data with your explicit consent.


We will provide you with relevant information based on the above "information provided by you" and use it for direct marketing purposes. Through the information you provide, we will sell you different types of goods and services.


We use personal data provided by you for direct marketing in accordance with the Personal Data (Privacy) Ordinance ("Ordinance"), Chapter 486 of the Laws of the Hong Kong Special Administrative Region. The forms of direct marketing include but are not limited to promotional emails, Whatsapp and SMS. The details are as follows in each relevant section.

What we share

We will not rent or sell or disclose your personal data to third parties for direct marketing purposes, nor will we allow third parties to use the personal data we collect from you to conduct direct marketing to you. We may share your personal information with:

  • Our affiliates;

  • Service providers who perform services on our behalf as instructed by us. We will not authorize these service providers to use or disclose relevant information except to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments and execute orders, provide web hosting and marketing services; 
  • Third parties via social networks, widgets, and plug-ins. If you use any function provided by a third party on our website, it may enable us to share or collect information with that third party. For example, if you use Facebook's "Like" function, Facebook may record that you have "Like" us, and post this information on Facebook.  In addition, we may disclose information about you in the following situations: (i) if we are required by law or legal process, (ii) to judicial enforcement agencies or other government officials, or (iii) when we believe that disclosure is necessary or appropriate In order to prevent physical damage or economic loss, or in connection with suspected or actual fraud or illegal activities.

 

In addition, we may disclose information about you in the following situations: (i) if we are required by law or legal process, (ii) to judicial enforcement agencies or other government officials, or (iii) when we believe that disclosure is necessary or appropriate In order to prevent physical damage or economic loss, or in connection with suspected or actual fraud or illegal activities.

We also reserve the right to transfer our own personal information about you when we sell or transfer all or part of our business or assets. In the event of such a sale or transfer, we will use reasonable efforts to instruct the transferor to use the personal data you provided to us in a manner consistent with our privacy policy. After the sale or transfer, if there are any queries related to the program that processes the data, you can contact the entity to which we transferred your personal data.

How do we protect personal data?

We maintain appropriate administrative, technical and practical measures to protect the personal information you provide to prevent accidental, illegal or unauthorized destruction, loss, modification, reading, disclosure or use. However, no security system is 100% perfect, and we cannot guarantee that your information is absolutely safe under any circumstances, including the security of the data when it is transmitted to us, or the security of the data in your mobile device.